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The platform built to prove L&D’s impact

Bring in any source and see what it covers. Put a dollar figure on a program. Then ask Copilot, ChatGPT, or Claude about any of it.

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← Reports
Sales Rep Onboarding
How well Sales Rep Onboarding brings new reps to proficiency, keeps them, and sets them up to sell. 634 people started Sales Rep Onboarding.
Edit detailsDefinitionsConfigure
SummaryJourneys
Completions
428
49 in flight · 634 started
Days to proficiency
68.9 days
Mean, against a 75-day baseline
Completion rate
73.2%
157 did not finish · in flight excluded
60-day retention
82.2%
Of 606 who have had 60 days
Starts and where they stand
CompletedIn flight
Milestones
Product & Catalog Fundamentals62298.9%
CRM & Quoting Certification57593.2%
Discovery Call Simulation51084.6%
Ride-Along Sign-off47179.3%
Territory Plan Review45978.1%
Completion curve
Share through each milestone, by day since starting
Connect your data

Quality data in, quality insights out

Schemas covered4 of 6
Enrollments and Completions
Declared
Learning Interactions
Declared
People and HR Data
Declared
Skills and Competencies
Not covered
Content and Metadata
Declared
Operations and Performance
Not covered
CSV
assignments.csv
Validation file · 8 columns
Revision 1 validated
Parsed end to end. Nothing was ingested.
231 rows parsed · 0 errored · nothing ingested
231
Enrollments and Completions
231
Learning Content
0
Learning Interactions
0
People and HR Data

Add any source: Upload a sample, map its fields, and test it end to end. Nothing is ingested until it validates.

Automate imports: Regularly push data into tested mappings, on a daily, hourly, or real time basis.

Trace any record to its source: Every learner matched to the right person in your HR system, and every record traced back to where it came from.

Prove your impact

Show what learning does for the business

1

Put a dollar figure on a program

  • Savings: Count what faster proficiency & fewer replacements are worth, against your baseline.

  • Payback: See when a program starts paying for itself.

  • One number: Give stakeholders one number for what the program is worth.

Net savings
+$1.6M
Faster proficiency
+$1.2M
Fewer replacements
+$468.4K
Rolling 90-day savings
Faster proficiencyFewer replacements
Sep ’24Paying for itself from Sep ’25Oct ’26
2

Prove your AI rollout is landing

  • Adoption: Follow everyone from trained, to using, to habitual.

  • KPI lift: Measure each KPI against each person’s own baseline, like handle time or claims closed.

  • Training to use: See whether training turns into use, and who was trained but hasn’t started yet.

AI rollout · 1,193 people
Trained
1,001
84% of rollout
Using
824
69% of rollout
Habitual
553
46% of rollout
Improved
466
KPI beat their baseline
Is it paying off
Average handle time
Against each person’s own baseline
−12%
Habitual users 9.6 → 7.6 min
3

Follow each person from training to results

  • Drill down: Click any number to see the people behind it, then any person to see all their learning in that report.

  • Journeys: Follow one hire through milestones & certification to their first sales.

  • Overdue: Catch overdue training early, by department & course.

A new sales rep
Completed
89 days to proficiency
Started the program
Sep 9
5 milestones passed
Sep 20 – Nov 26 · scores 63–93%
Certified
Dec 7 · final assessment 78%
$36.1K sales booked
60 days after certifying
4

Find what works

  • Correlation: Check whether training tracks the numbers you care about, like repeat repairs.

  • Top performers: See what your best people did in training that the rest didn’t.

  • Context: Get the context and caveats with the data, so your claims and AI both hold up.

Top and bottom performers
Technicians, by comeback rate
Top third
0.8%
Bottom third
25.6%
In trainingTop thirdBottom thirdGap
Instructor-led
39.3%
23.9%
+15 pts
XR
33.6%
23%
+11 pts
Package
27.1%
19.4%
+7.7 pts
Association, not cause: the thirds also differ in tenure and dealer.
Program reports

Start with reports built for your programs

ReportsNew report
Sales Rep Onboarding
AI Assistant Rollout
Completion status
Engagement
AI rollout
AI Assistant Rollout
Open report
Days to proficiency
68.9 days
Against a 75-day baseline
Completion rate
73.2%
157 did not finish
60-day retention
82.2%
Of 606 who have had 60 days
Milestones
Product & Catalog Fundamentals
98.9%
CRM & Quoting Certification
93.2%
Discovery Call Simulation
84.6%
In rollout1,193
On the core program
Trained1,001
84% of rollout
Using824
69% of rollout
Habitual553
46% of rollout
Improved466
74% of 630 with a KPI
−12%Average handle time for habitual users, against their own baseline
111overdue · 15.5% of those due
1–30 days52
31–9020
90+39
By department
Product1828.1%
Human Resources1418.9%
Customer Support1119.3%
500 learners, by how regularly each learned
Habitual4
Regular212
Occasional283
Inactive1
Reach
99.8%
Active in the window
Habitual or regular
43.2%
Of the 500
Inactive
1
None in 180+ days

Onboarding: Days to proficiency, milestones, retention at 30, 60, & 90 days, and savings.

AI rollouts: Adoption from trained to habitual, and the KPIs that changed with it.

Completion status: Completion & pass rates, what’s overdue, and proficiency by department & course.

Engagement: Where learning time goes, by platform & topic, and who keeps coming back.

Power your AI

Turn the AI you already use into your L&D analyst

Through Arcs’ MCP server, Copilot, ChatGPT, or Claude answers from all your joined-up data.

ClaudeArcs Learning Analysis / Overdue courses in last 90 days
Draft an email to HR’s lead about this
Used Arcs integration
SubjectHR training: a few overdue items worth a quick push

Hi [Name],

The good news: HR has the lowest overdue rate of any department (12.6%, against 14.8% company-wide).

The catch: 28 of HR’s 50 overdue assignments are more than 30 days past due, the highest share of any department.

CopySend via Gmail
Before you send

The overdue status may be out of date. The last data load from Compliance Logs finished on Oct 10, so HR’s overdue numbers may be overstated.

Check when each source last loaded

Go from question to action: Rank what’s overdue, break it down by department, and have your AI automatically take action.

Understand the context of an answer: Your AI tells you the definition and freshness of the data, like when a source last loaded.

Talk to the data at any level: Agents reach everything through Arcs’ MCP server, from row-level detail to program studies.

Security

Your data, locked down

Hosted on AWS, in the US & EU: Using industry best practices and hosted on SOC 2 compliant AWS infrastructure.

Never used to train AI models: No shared or third-party hosted models are trained on your data.

Access security and audit logs: Staff access protected by multi-factor auth, with every admin action logged.

See Arcs in action

Prove L&D’s impact

With Arcs and AI, we can finally break L&D’s catch-22 and demonstrate what L&D does for the enterprise.

Enterprise-wide visibility

Get a complete picture of your learning programs and their progress, and drill right down to the individual learner.

Make AI a strategic partner

Get strategic insights from your AI tools based on your business data, your learning programs, and your organization’s goals.